Emergency After Hour Calls:

After-hours calls should be reserved for labor concerns and emergencies only.  If your question or concern is not of an urgent nature, please wait until regular office hours to call (8:30 a.m. to 4:30 p.m.). We encourage you to utilize the patient portal for a faster response.

If you “aren’t sure,” please consider the following:

Wait Until Business Hours:

  • Painful urination / UTI
  • Unexplained rash
  • Vaginal spotting of blood
  • Other vaginal discharge
  • Diarrhea, vomiting, or “Stomach Flu/Bug”
  • Cough & cold advice
  • Difficulty sleeping
  • Constipation
  • Prescription refills
  • Appointment scheduling

** Gynecologic calls should wait during daytime hours unless they are related to an emergent postoperative problem **

Emergent Calls:

  • Decreased or no fetal movement after 24 weeks of pregnancy
  • Uterine contractions before 36 weeks: four or more contractions in an hour that do not improve with rest and aggressive drinking of fluids
  • Labor 5-1-1 rule – Contractions every five minutes lasting about a minute for an hour. Do not call with contractions less frequent than this unless specifically advised by your physician.
  • Leaking fluid vaginally
  • Vaginal bleeding, heavier than a normal period
  • Severe or continuous headachenot relieved by Tylenol
  • Blurred vision, spots before your eyes
  • Chest pain, shortness of breath
  • Fever 100.4 degreesor higher
  • Auto accidents and falls
  • Dull or sharp abdominal or backache pain (may come and go or get progressively worse)
  • Nausea with vomiting, diarrhea (overall not feeling well that’s over 24hrs.)

Dear Patient,

We are here for you. Due to COVID-19 and staff shortage, you may experience longer wait times on the phone and in the lobbies. We appreciate your patience and understanding as we try to service you as effectively as possible!

Your safety and our staff’s safety are important to us, we have made changes to accommodate and provide high-quality care.

PLEASE NOTE: All patients are required to wear a face mask prior to entering the office. Please refer to our COVID-19 Page for our updated Visitor Policy.

Thank you for understanding.

In Good Health,

OCWMG Physicians