Prescription Refills

Prescription refills are processed only during our normal office hours. Please allow 24-72 hours for all prescription refills. Do not call after office hours for prescription refills; the answering service will not forward your call.

You can call your pharmacy and ask them to transmit the refill request to us electronically or fax the request to the office at 949.581.9158. The pharmacy will provide us with all the information needed to refill your prescription. We also offer online prescription refill via the patient portal.

For any controlled medication refills, call the office at 949.829.5500 ext. 1621. Please allow the office 3 to 5 days for written prescriptions on controlled medications. Our office policy is that controlled substances must be picked up at the office, not phoned into the pharmacy or mailed to the patient. Because controlled substance prescriptions cannot be refilled over the phone, please make sure you always have enough medication for nights, weekends, and holidays.

If you would like to order your prescription through a mail order pharmacy, please obtain a mail order form from your insurance provider’s website. We will be happy to provide a written prescription to be submitted to your pharmacy or you can bring in your form at the time of your appointment so that we can manually fill it for you. Please make sure to mail or fax the completed form, along with the written prescription (if have) from your practitioner directly to your mail order pharmacy.

Please call 949.829.5500 with any questions.

Please login to your patient portal to refill your prescription

Dear Patient,

We are here for you. Due to COVID-19 and staff shortage, you may experience longer wait times on the phone and in the lobbies. We appreciate your patience and understanding as we try to service you as effectively as possible!

Your safety and our staff’s safety are important to us, we have made changes to accommodate and provide high-quality care.

PLEASE NOTE: All patients are required to wear a face mask prior to entering the office. Please refer to our COVID-19 Page for our updated Visitor Policy.

Thank you for understanding.

In Good Health,

OCWMG Physicians